Who
LifeScan Inc. is a world leader in blood glucose monitoring for home and hospital use. Founded in 1981, LifeScan Inc. is headquartered in Milpitas, California. Since November 1986, the company operates as a subsidiary of Johnson & Johnson. LifeScan Inc. has facilities in Inverness, Burnaby, British Columbia, and Cabo Rojo. They employ 2500 people globally.

What

• The company listens to their customers and encourages feedback about its products and business
• Through their Professional Associations programme, the company supports diabetes organisations and awards that focus on educating health care professionals in diabetes-related fields
• LifeScan sponsors the following awards: the AADE Diabetes Educator of the Year (United States), the CDA Educator of the Year (Canada), the DESA LifeScan Prize for Athletic Achievement (Worldwide) and the Distinguished Service Award in Diabetes Care and Education from the America Diabetic Association.
• The company donates testing suppliers to a wide range of programs nationwide including summer camps for kids, Take Control of Your Diabetes training programs for patients and health care professionals, special continuing education and distance learning programs for training and educating diabetes professionals and sponsorship of diabetes fundraising events such as ADA’s Tour to Cure and JDRF’s Walk
• Their community relations programme allows employees and local non-profit organisations to receive support for projects, diabetes-related or not.  LifeScan Inc employees have actively supported The Nature Conservancy (California), American Cancer Society Daffodil Days, Back-to-School Drive for victims of domestic violence, The Giving Tree holiday gift-giving program, Blood Drives and Second Harvest Food Bank
• LifeScan Inc provides a three months internship and six months co-op positions to candidates from various college degrees
• The company recruits the majority of employees through targeted, on-campus interviews at selected universities during the traditional fall and spring recruiting seasons or it seeks qualified individuals from a centralized resume database
• Their Direct Distribution Policy (DDP) covers the areas of: order management, counterfeit goods and diversion provision; payment and price terms, inventory and financial management; return goods policy and chargeback guidelines
• The company communicates its environmental policy to all employees, and is also available to further stakeholders upon request
• LifeScan Inc. is also a Charter Member of the EPA Performance Track, recognizing top environmental performance at United States facilities
• The company is ISO 14001 Certified

Why
LifeScan Inc. is bound to the Johnson & Johnson’s Credo, which underpins the company’s responsibilities to customers, employees, communities, stockholders and environment. The Credo reminds the company of its responsibilities to the communities in which it works and lives, as well as to the world community.

Business benefits

• The company has invested millions of dollars in basic and applied research for new effective product development
• Employee moral and loyalty is high
• The implementation of their environmental policy has resulted in a decrease in utility costs
• LifeScan Inc. is regarded by the public as a leader in its field

Community benefits

• The company has invested millions of dollars in basic and applied research for new effective product development
• Patients have been educated and trained on diabetes
• Under their legislative advocacy assistance programme, LifeScan and Johnson & Johnson are actively involved in assisting diabetes organisations in the passage of laws that increase insurance coverage and medical rights for people with diabetes
• LifeScan contributions have helped increase diagnoses and search for the cure

Website www.lifescan.com